When your primary care patients call your office and want to be seen, they expect to be seen NOW. And when they arrive, they certainly don’t want to be kept waiting. This can make primary care patients some of the most difficult to keep happy.
You are being tasked with what can seem like an almost impossible feat. You must keep your providers’ schedule full AND be able to fit patients in without excessive wait times. And when you can’t, you must be able to maintain a high level of patient satisfaction (especially considering that insurance payments are transitioning away from fee for service to value-based care).
But how is it possible to do both successfully?
There are proven strategies you can employ specific to primary care that can keep your providers busy and patients happy, and practice management expert, Tracy Bird, FACMPE, CPC, CPMA, CEMC, AAPC Fellow, can show you how. During her upcoming, 60-minute online training session on Wednesday, October 24th at 1pm ET, she’ll simplify your primary care scheduling processes, and provide you with step-by-step tactics to help you more successfully keep your schedule full and your patients satisfied.
The bottom line is that if your patients are dissatisfied with their ability to see your providers when they want to, your practice will be seriously negatively impacted. The answer is to figure out how to close the gap between what your primary care patients want and what you can give. You can find out how, by registering for this upcoming expert-led online training session. Sign up today to ensure your access to this valuable content.
BONUS! In addition to the valuable primary care scheduling strategies you'll receive by attending Tracy Bird's upcoming online training, you'll also receive a complimentary download of this handy, helpful primary care scheduling Infographic.
To qualify for this valuable tool simply register for this expert-led training TODAY.
***Registration for this training is limited to ensure all attendees have time
Here are just a few of the practical, easy-to-implement primary care scheduling tactics you’ll receive by attending this 60-minute online training:
The number one complaint from primary care patients is their inability to get an appointment when they want it. And just because they are not complaining to you, doesn’t mean you don’t have a problem. Marketing studies indicate that only 50% of unhappy patients will actually tell you they are dissatisfied. On the flip side, 96% of patients will tell at least 9 to 10 other people about their negative experience with your practice.
You take no risk whatsoever. If you find this essential session doesn't meet your expectations or you are not satisfied for any reason, simply let us know.