You’d think charging for medical record requests would be pretty straightforward, right? Well, if this is what you believe, it’s probably only a matter of time before you have to deal with a HIPAA complaint investigation.
Did you know that the third most investigated type of HIPAA complaint is due to patient access to their medical records? Knowing how much HIPAA regulations allow you to charge for medical records requests, and what should be included (or excluded) in those fees, is essential to keeping you out of legal and financial trouble.
Patients requesting a copy of their medical records can easily land you in HIPAA hot water, unless you know exactly how to handle them. This is where healthcare attorney, Jennifer Searfoss, Esq, CPOM, CHCI, CMCS, can help. During her online training session, she’ll provide you with an easy-to-implement breakdown of these confusing regulations.
** For live attendance audio, computer speakers are required. Phone dial-in connection will not be available for the audio portion of this online training.**
Here are just some of the questions you'll get the answers to by taking advantage of this expert-led, 60-minute online training:
Who should this is for: Practice Managers, Compliance Managers, Physicians, NPPs, Administrators, Privacy Managers, Front Desk Managers, etc. – Anyone that is involved or could be affected by medical records requests.
You deserve to be paid for the additional resources and time it takes to fulfill medical records request. However, do it wrong, and you can be faced with HIPAA complaints, violations and fines. Don’t risk it, sign up for this expert-led online training today.
You take no risk whatsoever. If you find this essential session doesn't meet your expectations or you are not satisfied for any reason, simply let us know.
Jennifer is the founder and a principal consultant of the Searfoss Consulting Group, LLC (SCG Health) since its founding in 2011 and is focused on quality improvement, revenue cycle management and strategic planning in this post-health reform world. Prior to taking on the role as entrepreneur, Jennifer was the Vice President of External Provider Relations for UnitedHealthcare, a Minnesota-based health insurance company. From 2007 to April 2011, she established and led the Provider Communications & Advocacy unit. This enterprise asset reviewed and approved communications for the commercial, Medicare and Medicaid participating providers in the UnitedHealthcare network. She also solicited direct feedback on how to improve payer operations from the physician and hospital community, which resulted in higher provider satisfaction rates with the national insurance company during her tenure at UnitedHealthcare.
Before going behind the iron curtain, Jennifer served as the External Relations Liaison for the Washington, DC-based Government Affairs Department of the Medical Group Management Association (MGMA). As the External Relations Liaison, Jennifer coordinated MGMA advocacy efforts with other specialties and medical organizations. She also was the Government Affairs Representative for the Eastern & Southern Sections. She began her work with MGMA in August of 2001. Jennifer has had the pleasure of teaching at the University of Maryland, Baltimore County where she taught health care law, international diplomacy and women & politics and at George Washington University teaching health care policy. Jennifer received her undergraduate degree in health science and policy from the University of Maryland, Baltimore County and law degree from the University of Maryland. Jennifer is a Certified Medical Coding Specialist, Certified Healthcare Coding Instructor and Certified Practice Office Manager by the Professional Association of Healthcare Coding Specialists.
“Speaker was enthusiastic about her subject and presented the information in a clear, concise manner. She was able to use everyday language to make the confusing legal jargon accessible.”
- Kayla Abernathy, Medical Records Clerk, ENT Carolina, Gastonia, NC
“Presenter-Excellent. Materials - Excellent.”
- Carolina Chia, Executive Administrator, Care Plus NJ, Inc., Paramus, NJ
“Excellent training--new confidence going forward to protect our practice.”
- Elizabeth Post, Office Manager, David A Hendrick MD,PA, Salina, KS
“It was very easy to understand. Explanation was done clearly for us who are a sometimes a little confused on the legal aspects of what records to request and to whom."
- Tanya Pfielfe, Medical Records, Ankle And Foot Clinics Northwest, Ecerett, WA
“Well planned. Speaker articulated in relateable terms. Good content, good use of an hour.”
- Eileen Skouby, Office Manager, Facial Spectrum, Inc, Lees Summit, MO
“Stayed on topic. Provided good information - good examples.”
- Michelle Inman, Assistant Director, DuPage County Health Department, Wheaton, IL
“Speaker was very prepared, was able to answer questions. It was good.”
- Scott Amos, Director of Risk Management - HIPAA Privacy Officer, Optimae LifeServices, Inc., Ottumwa, IA
“Speaker gave examples of the rules for better interpretation and understanding of the rules. This was a GREAT webinar.”
- Linda Florke, Practice Administrator, Wadzinski Eye Clinic, Sioux City, IA
“I truly enjoyed the presentation! Excellent Presentation!”
- Gerald Jones, CEO, Pediatric Associates of South Florida, Homestead, FL
“Explanations were very clear and easy to understand and read.”
- Linda Veres, Accounts Payable/IT, Medical Associate of Boswell, Boswell,PA
“Concise, professional, informational.”
- Elle Nelson, Litigation Paralegal, Avalon Health Care, Salt Lake City, UT