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HIPAA Front Desk Expert Report

$227.00 $177.00


HIPAA Front Desk Expert Report

$227.00 $177.00

  • Stop the Most Common Front Desk HIPAA Violations Before They Cost You BIG...

    Your front desk is a bigger HIPAA danger zone than you realize. Patient complaints are one of the top drivers of HIPAA audits. Every minute your front-desk team interacts with your patients and their personal information it puts them in HIPAA high-risk situations, and you in serious danger of massive fines.

    Even the simplest front desk HIPAA mistakes can lead to huge financial penalties. From a lost thumb drive that cost a small practice $150,000, to fines in the millions for failing to shred patient information, the penalties can literally bankrupt you. Most likely your front desk is doing something right now to get you into serious trouble.

    But your front desk team can also be your best defense against HIPAA audits, penalties and fines – with a little help. 

    In only 92-pages, you'll receive the specific actions you should take to protect you from the most common front desk HIPAA violations – and if you don't think your office has any, think again. This executive report will help you ensure your front-desk staff are trained to identify violations before they get you in trouble, and successfully handle even the most challenging patient complaint.

    If you order the print version of this report within the next 3 days, you'll also receive a free PDF copy to download. Your print version will be shipped shortly after.

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  • Executive report and editable form library, Stop the Most Common Front Desk HIPAA Violations Before They Cost You BIG, arms you with proven, easy-to-use tools and tactics you can put into practice at your front desk immediately. You'll be able to head off HIPAA violations before they turn into enormous problems. Here are just a few of the practical solutions you'll find in this valuable executive report:

    •  Never violate routine vs non-routine disclosure requests again
    •  Halt sticky notes from landing you in legal hot water
    •  Plug information leaks in your check-in process quickly and inexpensively
    •  Master problematic information requests with proven training scripts
    •  Prevent costly social media disasters
    •  And much more . . .

    Along with proven step-by-step tactics you'll receive in this valuable executive report, you'll also get unlimited access to an online library of HIPAA-compliant forms and tools. Each document can be downloaded and customized for your specific practice. Here are some of the downloadable forms and tools you'll receive:

    • Business Associate Agreement
    • Check-in Card
    • Disaster Recovery Plan
    • Front Desk Risk Assessment Checklist
    • Front Desk Secure Station Checklist
    • Head Off Front Desk HIPAA Violations Checklist
    • Medical Records Electronic Transmission Authorization
    • Medical Records Fax Transmission Authorization
    • Non-Disclosure/Confidentiality Agreement
    • Notice of Privacy Practices
    • Photo Consent Form
    • Privacy Policy
    • Release of Information Authorization Form
    • Request To Opt-Out Of Using Contracted Insurance
    • Thumb Drive Identification and Tracking Sheet
    • Use of Social Media Policy
    • Workstation Use Policy
    Training Scripts: 
    • Appointment Message Training Script
    • Check-in Training Script
    • Release Form Training Script




  • Rhonda Granja, B.S., CMC, CMOM, CMA, CPC

    Rhonda Granja is a certified professional coder and certified medical assistant. She has been in the medical office profession since 1990, and has extensive experience in every role, from the front desk to the clinical side. Now a medical consultant, she has spent the past several years speaking and writing about protecting offices from HIPAA violations, improving the quality of office teams and ensuring accurate coding and billing for managed care and commercial carriers as well as Medicare and state funded products. Rhonda has a wealth of experience and her passion for speaking tends to get attendees excited about what they do. Aside from her professional relationships, she makes time to advocate with the non-profit organization, Autism Speaks.