The Centers for Medicare & Medicaid Services (CMS) requests that Medicare Administrative Contractors (MACs) comply with new requirements for Pub. 100-09, Chapter 6 Medicare Contractor Beneficiary and Provider Communications Manual.
Subject: Updates to Pub. 100-09, Chapter 6 Beneficiary and Provider Communications Manual, Chapter 6, Provider Customer Service Program
Release Date: July 21, 2017
Effective Date: August 22, 2017
Implementation Date: August 22, 2017
Special Notes: NA