The Centers for Medicare & Medicaid Services (CMS) requests that DME MACs participate in changing the process of letter generation, from using the Client Letter tool in VMS, to using new internal applications. CMS specifies that these applications must be up to CMS standards.
Subject: Transition Letter Writing from Client Letter Software to the Durable Medical Equipment (DME) Medicare Administrative Contractors (MACs)
Release Date: May 11, 2018
Effective Date: October 1, 2018 -VMS Changes and Deliverable; MAC and VMS Coordination Calls; January 1, 2019 -VMS to provide MAC Support During the Transition
Implementation Date: October 1, 2018 -VMS Changes and Deliverable; MAC and VMS Coordination Calls; November 30, 2018 -MACs to Install New Letter Writing Software; January 7, 2019 -VMS to Provide MAC Support During the Transition
Special Notes: NA